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Shipping Policy
What are my shipping options and rates?
  All U.S. orders are shipped FREE via United States Postal Service (USPS).  

Orders received prior to 12 p.m. (CT) are shipped the same day.  All other orders will be shipped the next business day.  

SHIPPING OPTIONS AND RATES

To the United States

1.  First Class USPS (FREE) - 4 to 5 business days

2.  Priority USPS  ($6.95) - 2 to 3 business days


To Canada*

1.  International First Class USPS ($19.95) - 7 to 10 business days

2.  International Priority USPS ($29.95) - 4 to 5 business days

3.  International Express USPS ($39.95) - 2 to 3 business days


To the United Kingdom*

1.  International First Class USPS ($19.95) - 5 to 7 business days

2.  International Priority USPS ($29.95) - 4 to 5 business days

3.  International Express USPS ($39.95) - 2 to 3 business days


To Other Countries*

1.  International First Class USPS ($19.95) - 10 to 14 business days

2.  International Priority USPS ($29.95) - 5 to 7 business days

3.  International Express USPS ($39.95) - 3 to 4 business days

*We’re sorry, but some products may have shipping restrictions designated by the manufacturer. Please see product details for specifics.  

All shipping services are not available in all areas. When necessary, Indulge Your Skin reserves the right to change your delivery method at no additional cost.

Packing slips for orders shipped outside the U.S. show the total declared value, but do not include itemized pricing. Detailed pricing information is contained in the confirmation email you receive when you place your order. Please print or save this order confirmation receipt for your records.

Orders shipped outside the U.S. may be subject to Customs inspections and/or fees according to the regulations of the destination country.  Indulge Your Skin is not responsible for these actions or any reimbursement of Customs fees or taxes.

Some countries may hold packages in Customs for a period of time. Due to USPS guidelines, we are unable to locate these packages until 30 days after the shipping date.
What are my payment choices?
  During the checkout process you may choose any of our current payment options and continue to place your order. Please note that we will not ship your order until we receive payment from you.
Can I change my shipping option or my order?
  We are committed to processing your order as soon as we receive your order.  That is why, unfortunately, that once an order has begun processing or has shipped, the order and method of shipping is no longer editable.
What is your return policy?
  We stand behind our products. This is why all Indulge Your Skin purchases are backed by our 100% satisfaction guarantee (excluding Obagi). If you are not satisfied with any of the products you have purchased at Indulge Your Skin.com, you may return the item in its original packaging within 30 days of your shipment receipt date.

Our Return Instructions are as follows:

1.  Obtain your return merchandise authorization number (RMA#) by emailing us at admin@indulgeyourskin.com
2.  Include all parts, pieces, printed materials, and accessories, along with the product's original packaging.
3.  Include a copy of your packing slip and RMA# with your return shipment.
4.  Mail your return to:  Indulge Your Skin.com LLC, 74 West 63rd Street, Willowbrook, IL 60527

Customers pay for return shipment charges. To ensure that we receive the package we do recommend using a method of shipping with tracking and insurance.

Indulge Your Skin.Com LLC, Skin Care, Willowbrook, IL
 
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